Ecobox Service Terms and Conditions

1. Acceptance of Terms

By using Ecobox service, you agree to comply with and be bound by the following terms and conditions.

2. Service Description

Ecobox service allows users to order a box for the disposal of electronic waste ("e-waste").

3. Scheduling and Collection Process

  • 3.1. Users can order an Ecobox and schedule a tentative collection date through our platform.
  • 3.2. Our team will contact users to confirm and finalize the collection date and time.
  • 3.3. Our representatives will visit the users specified address to collect the e-waste on the agreed date.

4. User Responsibilities

  • 4.1. Users are responsible for describing the type and quantity of e-waste to be collected.
  • 4.2. Users must ensure that someone is present at the specified address during the agreed collection time.
  • 4.3. Only e-waste should be placed in the Ecobox. Non-electronic waste will be rejected, including lights and bulbs.

5. Irreversibility of Waste Collection

  • 5.1. Once e-waste has been collected by our representatives, it cannot be returned to the user under any circumstances.
  • 5.2. Users should ensure they do not accidentally include any valuable or personal items with the e-waste.
  • 5.3. We are not responsible for any items mistakenly included in the e-waste.

6. Data Destruction

  • 6.1. We ensure that all data from electronic devices such as laptops, mobile phones, and other data-storing devices will be properly and securely destroyed.
  • 6.2. Users are encouraged to perform their own data backup and deletion before submitting devices for e-waste collection.
  • 6.3. We are not responsible for any data loss or breach that may occur during the collection or destruction process.

7. Liability and Indemnification

  • 7.1. We are not liable for any loss, damage, or injury resulting from the use of our Ecobox Service.
  • 7.2. Users agree to indemnify and hold us harmless from any claims, losses, or damages arising from their use of the Service or violation of these terms.

8. Data Privacy

  • 8.1. We collect and process personal data in accordance with our Privacy Policy.
  • 8.2. By using our Ecobox Service, you consent to the collection and processing of your data as described in our Privacy Policy.

9. Modifications to the Service and Terms

We reserve the right to modify or discontinue the Ecobox Service at any time. We may also update these terms and conditions. Continued use of the Service after any changes constitutes acceptance of the new terms.

10. Contact Information

For any questions or concerns regarding these terms and conditions, please contact our customer service.

By using our Ecobox Service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.